Meet the team

Hello I’m the File Queen! Whether you have a basement of doom, are looking to convert your files to a digital platform, need help with file management/storage or need help reviewing your record and information management process, I’m your woman! Pop me an email for a free consultation!

    Monika

    Client Happiness Manager

    I’m part of the ADDS client happiness team. I manage your accounts and deal with your enquiries efficiently to make sure you get a quick response to any questions you have.

      I am here to oversee all of the operations and future planning at ADDS, concentrating on our customer service mission at all times.

        I monitor ADDS’ Key Performance Indicators. This helps us to check and develop our processes on a regular basis, ensuring you receive the highest standard of service.

          Daron

          London Record Centre Manager

          My mission is to house, protect and guard your information. This guarantees the safety of your information at all times.

            Micky

            Delivery Co-ordinator

            I ensure you get your information on time and always provide a service with a smile.

              I am in charge of the scanning department. I concentrate on quality control and workflow, giving you instant access to your records.

                My job is to meet face to face with you, our clients, to make sure you are up-to-date with our services and to ensure you are receiving the best standard of care. I’m here to guide you when you’re rolling out new information management processes in your office.

                  Emma

                  Client Happiness Manager

                  I’m part of the ADDS client happiness team. I make sure that you are happy with the services we provide. I listen to your feedback and use it to continually develop and improve our services.

                    Roman

                    Swindon Record
                    Centre Manager

                    I ensure that your information is stored safely and securely, locating it quickly when you need it.

                      Carly

                      Client Care Assistant

                      I deal with enquiries and ensure that orders are processed in time.

                        I manage customer projects such as scanning, cataloguing and workflow management.

                          Olga

                          Scanning and Imaging Clerk

                          My role is to make sure your scanning and indexing projects are completed on time and to your satisfaction.

                            Hello, I’m here to train all of our wonderful clients on ActiveWeb, our online file and data management EDRM system.

                              Andrea

                              Scanning and Imaging Clerk

                              I prepare your documents for scanning, then index them so that you can have instant access to your documents on ActiveWeb.

                                Claire

                                Client Happiness Manager Swindon

                                Hi, I’m part of the ADDS client happiness team. I help to make sure you experience only the best in customer service levels.

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