Our case studies explore the records management-related challenges faced by a variety of clients in different industries.
What did ADDS do about these challenges? We came up with solutions of course!
Convincing managers at top level in a legal practice that change is needed
Challenge: reluctance to change supplier, delayed file retrieval, lack of file inventory or retention schedule and lack of accountability.
Solution: a single ‘process change’ document (with colour-coded recommendations for change) and the collection of practice-wide feedback.
Result: an awareness of the process changes that are urgent and non-urgent, and an inclusive working environment.
An insurance company moving their files from a self-storage unit to a secure record centre
Challenge: a disorganised storage room, limited access to files and lack of safety measures to protect their files.
Solution: a file-tracking system, retention scheduling and a safe and secure record centre.
Result: a full inventory of files, quick and easy access to files, secure storage and savings of up to 40% in storage costs.
Solving stock management issues for a global women’s charity
Challenge: lack of storage space and difficulty tracking and managing their stock.
Solution: secure offsite storage and stock inventory management using ActiveWeb.
Result: improved visibility and access, more office space and full compliance with the GDPR.
Implementing process changes to comply with the General Data Protection Regulation (GDPR)
Challenge: lack of a file tracking system; limited office space; and a disorganised deed/will room.
Solution: barcoded, registered and tracked files; retention scheduling; hard copy files hosted on an encrypted EDRM system; a new deed/will room process using ActiveWeb mobile.
Result: a full audit trail; immediate access to files; a Certificate of Destruction to prove GDPR compliance; an organised will/deed room; and freed up office space!
