Privacy Policy

ADDS Privacy Notice

Archive Document Data Storage is committed to safeguarding your privacy. This privacy notice tells you about the information we collect about you.

We outline:

  • What personal information we collect
  • Why we collect your information
  • How we store your information
  • How we use your information
  • The rights you have over your data

Who we are

We are Archive Document Data Storage Limited (ADDS Ltd). Our Head Office and registered address is 72 The Waterside Trading Centre, Trumpers Way, London W7 2QD. You can contact us by email at, telephone on +44 0800 328 0272 or by post at the above address.

Any enquiries about the way we use your personal data should be directed as above.

How do we use your information?

This privacy policy is divided into sections so that you can quickly and easily locate the information you require. Each section details what personal data we collect, why we collect it and how we use it.

We collect your information:

This privacy policy also details:

Using our website

The Archive Document Data Storage website uses cookies to capture certain information about the site’s users. Examples of how we use them are outlined here:

When using the ADDS website, you will be alerted that the site uses cookies to improve your user experience. By using the site, you agree to these cookies being set. 

Submitting an enquiry using the contact form on our website

This privacy notice tells you about the information we collect from you when you submit an enquiry using the contact form on our website. This contact form can be completed to make an enquiry about our services, organise a consultation or request records management advice.

What data do we collect?

When you contact us online, we ask you for your name, work telephone number, work email, company name and company postcode, plus a brief message relating to your enquiry.

Why do we collect this information?

We will use your information to process your request and send a response.

What do we do with your information?

The completed online form is sent directly to our CRM system, where it is stored securely.

With your consent, we may contact you again to:

  • Follow up your request.
  • Promote our range of services.

Subscribing to ADDS updates

This privacy notice tells you about the information we collect when you sign up to updates from ADDS.

What personal data do we collect?

When you complete the sign-up form on our website, we ask you for your name and email address.

Why do we collect this information?

We will use your information to send you ActiveWeb updates, quarterly newsletters and monthly hello emails which contain information about our products and sometimes include special promotions and competition details.

What do we do with your information?

Your information is stored in our secure CRM system.

By signing up to receive ADDS updates, you are ‘opting in’ to receive emails from ADDS. However, you can opt out at any time by clicking the unsubscribe button on each email or emailing If your consent is withdrawn, your personal information will be removed from our marketing list.

Your rights as a data subject

You can ask us what information we hold about you, and you can ask us to correct it if it is inaccurate. To protect your privacy and security, we will take reasonable steps to verify your identity before making corrections.

You may withdraw your consent for processing your information at any time.

If we are processing your personal data for reasons of consent or to fulfil a contract, you can ask us to give you a copy of the information in a machine-readable format so that you can transfer it to another provider.

If we are processing your personal data for reasons of consent or legitimate interest, you can request that your data be erased.

To submit any of the requests regarding your personal information detailed above, please email, or use the contact information provided in the Who Are We section of this policy.

Our commitment to data security

We take the security of the information we collect seriously, so we have put in place appropriate physical, electronic and managerial security processes to safeguard any information we collect. These processes are intended to prevent unauthorised access and ensure that the information we hold is accurate and up-to-date.

Our commitment to children’s privacy

We are concerned about the safety of children when they use the internet, and will never knowingly collect personal information from minors (children under 16 years of age, or any other age defined under applicable law).

Your right to complain

You have a right to lodge a complaint with your local supervisory authority about our processing of your personal data. We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.

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